Dash Marketing LLC (“Dash”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information handled through our websites, platform services, customer engagement tools, reporting systems, integrations, and related services.

This Privacy Policy explains how Dash collects, uses, processes, stores, shares, and protects information through:

• https://www.dashmarketing.io;
• DashCore;
• DashPages;
• DashReports;
• DashAgency;
• APIs;
• dashboards;
• reporting tools;
• messaging systems;
• customer engagement tools;
• integrations;
• and related services (collectively, the “Services”).
  
  By using the Services, you agree to the practices described in this Privacy Policy.

Dash may collect the following categories of information:

Website & Device Information

• IP address;
• browser type;
• operating system;
• device identifiers;
• pages viewed;
• referring URLs;
• website interactions;
• session information;
• analytics and usage data.

Contact & Business Information

• names;
• email addresses;
• phone numbers;
• company information;
• inquiry submissions;
• support requests;
• account information.

Customer Engagement Information

• form submissions;
• QR code interactions;
• campaign interactions;
• engagement activity;
• landing page activity;
• communications preferences;
• event registrations;
• survey responses.
  

Operational & Platform Data

• parking activity data;
• transaction-related metadata;
• operational reporting data;
• customer profile information;
• campaign performance metrics;
• behavioral analytics;
• segmentation data;
• engagement reporting;
• portfolio performance metrics.

Messaging & Communication Data

• email delivery data;
• SMS delivery data;
• open rates;
• click activity;
• unsubscribe activity;
• communication engagement metrics.

Third-Party Integration Data
Dash may receive data from third-party systems, vendors, integrations, APIs, operational platforms, parking systems, payment systems, analytics providers, and customer-authorized integrations.

Dash may use information to:

• operate and improve the Services;
• provide customer intelligence and reporting;
• support customer engagement activities;
• deliver DashPages experiences;
• process and manage communications;
• provide analytics and operational insights;
• support integrations and APIs;
• maintain security and platform integrity;
• respond to inquiries and support requests;
• improve platform performance;
• develop new products and services;
• measure campaign and engagement effectiveness;
• comply with legal obligations;
• and protect the rights, security, and operations of Dash and its clients.

In many cases, Dash processes personal information on behalf of:

• parking operators;
• property owners;
• municipalities;
• airports;
• universities;
• enterprise clients;
• and other organizations

who control the customer relationship and act as the data controller or business responsible for the information.

In these situations, Dash acts as a service provider, processor, or technology provider on behalf of the applicable client.

Clients are responsible for:

• obtaining appropriate consent;
• maintaining lawful processing rights;
• and complying with applicable privacy, marketing, and communication laws.

Dash may use:
- cookies;
- analytics tools;
- session technologies;
- tracking technologies;
- and performance monitoring tools

to:
- understand website usage;
- improve user experience;
- measure engagement;
- support campaign attribution;
- analyze performance;
- and improve platform functionality.

Users may control cookies through browser settings where available.

Dash and its clients may use the Services to send:
- email communications;
- SMS communications;
- automated lifecycle messaging;
- notifications;
- marketing communications;
- and customer engagement campaigns.

Recipients may opt out of marketing communications where required by law.

Message delivery:
- depends on third-party providers and carriers;
- may be delayed or interrupted;
- and is not guaranteed.

Third-party messaging carrier fees or communication charges may apply.

Dash integrates with third-party systems, vendors, APIs, messaging providers, analytics providers, operational systems, parking systems, and related services.

Dash does not control and is not responsible for:
- third-party privacy practices;
- service availability;
- operational reliability;
- or third-party system security.

Use of third-party systems may also be governed by the privacy policies and terms of those providers.

Dash retains information for:
- operational purposes;
- contractual obligations;
- legal compliance;
- security purposes;
- reporting;
- backup and recovery;
- and platform improvement.

Retention periods may vary depending on:
- client agreements;
- operational requirements;
- legal obligations;
- and the nature of the information.

Dash uses commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, or destruction.

However, no system, platform, transmission method, or storage process can be guaranteed completely secure.

Depending on your jurisdiction, you may have rights regarding personal information, including:
- access;
- correction;
- deletion;
- portability;
- restriction;
- objection;
- or withdrawal of consent.

Privacy rights requests relating to information processed on behalf of a Dash client should generally be directed to the applicable client controlling the customer relationship.

Dash may require verification before processing requests.

Dash does not sell personal information as defined under applicable California privacy laws.

California residents may have additional rights regarding:
- access to personal information;
- deletion requests;
- correction requests;
- and limitations on certain data uses.

Dash may process and store information in the United States and other jurisdictions where service providers or infrastructure providers operate.

By using the Services, users acknowledge that information may be transferred to and processed in jurisdictions outside their local region.

The Services are not directed to children under the age of 13, and Dash does not knowingly collect personal information from children.

Dash may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised Effective Date.

Continued use of the Services following updates constitutes acknowledgment of the revised Privacy Policy.

Dash Marketing LLC

www.dashmarketing.io
privacy@dashmarketing.io

Dash Marketing
788 N Jefferson St. STE 710

Milwaukee WI, 53202 USA

Client data remains the property of the applicable client or customer relationship owner.

Dash does not:

• sell personal information;
• enrich client datasets using unrelated third-party consumer databases;
• or market customer information across unrelated operators.

Customer engagement activities are performed on behalf of the applicable client and under the client’s brand.

Dash may use aggregated, anonymized, and de-identified information for:

• analytics;
• benchmarking;
• operational reporting;
• platform improvement;
• product development;
• and service optimization,

provided such information does not identify any individual or client.